Fairfield Inn & Suites Statesville

Executive Housekeeper

Fairfield Inn Statesville

The Executive Housekeeper works under the direction of the Assistant General Manager and/or General manager. His or her responsibilities include daily duties, supervisory duties, training, checking guestrooms, guest service & satisfaction, & individual effectiveness.

Primary Responsibilities

  • Assigns rooms per housekeeper depending on availability, and assigns any extra help for deep cleaning
  • Verify washer and dryer equipment functioning properly
  • Checks VR rooms to make sure they are vacant, clean and ready
  • Checks storage area to see if there are enough housekeeping supplies
  • Get updated list of the checkouts from front office; marks each housekeeper’s sheet with the new checkouts & turns off all utilities in those rooms
  • Checks all clean rooms & then immediately updates them in the computer; should constantly check all clean rooms throughout the day
  • Coordinates with the front desk to see that all guests have either checked-out of their rooms or paid for another night
  • Turns in all lost & found, reports items in the log book & marks items with the room number & date, contacts guest if guest information is available, completes mailing document if guest request items to be mailed
  • Makes sure that all storage areas all locked & that all housekeepers’ sheets & executive housekeeper sheet are turned in to the front desk before leaving
  • Assigns work to maintenance employees
  • Inspection of the hotel grounds
  • Check all maid carts to see if all bottles are correctly labeled & that the cart is neat and clean
  • Provide guidance for house personnel, laundry or night laundry to stock all linens on each floor
  • Completes performance reviews with Assistant General Manager or General Manager when time is due
  • Train new housekeepers
  • Other duties as assigned

Education/Experience

  • High school diploma or GED preferred
  • Minimum of 4 years’ hotel experience in all aspects of Housekeeping or in a large, multi-use facility required
  • Minimum of 2 years supervisory experience
  • Excellent written and verbal communication skills
  • Must be flexible with working weekdays, weekends, and holidays

Physical Requirements

  • Standing for long periods of time to inspect guest rooms and public areas
  • Sitting, walking, and standing during shift
  • Light lifting possible for stocking supplies and materials
  • Ability to perform duties for supervised employees
Fairfield Inn & Suites Statesville 1243 Tonewood St, Statesville, NC 28677
Schedule: Full Time
Compensation Type: Hourly
Compensation Range: $16